P2B · PLATFORM-TO-BUSINESS
Complaint for business users
Business users can submit a complaint here about a platform decision or a business-related issue with HandwerkerPilot.
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When should this process be used?
For business complaints about suspensions, restrictions, ranking/visibility, contract or fee issues, or other decisions with business impact. For illegal-content or moderation notices, use the DSA notice form.
🏢 P2B complaints belong in your company accountIf you can still sign in, submit the complaint from the company area via Help → P2B complaint. The public form is not generally available.
The public emergency route is intended for suspended, ended, or otherwise inaccessible company accounts. Email must be verified first; no file upload is available before verification.
Already submitted a complaint?
Open the personal access link from the confirmation email. It contains the case number and a random access key.